Terms of service
By accessing and using the Brayeds website and purchasing our products, you agree to comply with and be bound by the following terms and conditions.
Acceptance of Terms
By placing an order with Brayeds, you confirm that you have read, understood, and agree to these Terms of Service, as well as our Refund Policy, Shipping Policy, and Privacy Policy.
Product Information
Product Description
Braided wigs are handcrafted protective styles designed to be worn without additional braiding. Due to the nature of braiding, slight variations in braid size, parting, or length are normal and are not considered defects.
Materials & Origin
Wigs are made from human hair and/or synthetic fibers.
Color Disclaimer
Actual wig color may vary slightly due to monitor settings, lighting, and individual hair characteristics.
Ordering and Payments
Order Confirmation
Orders are confirmed only after full payment is received.
Customization
For custom braided wigs (including length, color, or style), all specifications must be finalized at checkout. Changes are not permitted once production has begun.
Pricing
Brayeds reserves the right to modify pricing or discontinue styles at any time without prior notice.
Customer Responsibilities
Care Responsibility
Proper care is the customer's responsibility. Damage caused by improper handling, excessive heat, chemicals, or cutting is not covered.
Wear Recommendations
To protect natural hair, customers are advised to:
- Wear a wig cap
- Avoid over-tightening
Address Accuracy
Customers are responsible for providing the correct and complete shipping address at checkout.
Product Usage and Safety
Hygiene & Safety
- Wigs that have been worn, installed, altered, or removed from original packaging cannot be returned or exchanged
- Lace must be uncut and free from glue, makeup, or styling products
Legal and Liability
Limitation of Liability
Brayeds is not responsible for:
- Allergic reactions to synthetic fibers or materials used in our products
- Delayed, lost, or stolen packages once shipped
- Damage caused by improper care or use of products
- Claims for damages or missing items not reported within 1 business day of delivery
Indemnification
Customers agree to hold Brayeds harmless from claims arising from misuse of products or violation of these terms.
Modifications to Terms
Brayeds reserves the right to modify or update these policies at any time without prior notice. Continued use of our website and products after changes constitutes acceptance of the updated terms.
Governing Law
These Terms of Service are governed by the laws of the United States. Any disputes arising from these terms will be resolved in accordance with applicable US law.
Contact Information
If you have any questions about these Terms of Service, please contact us at:
Email:Â bibie@brayeds.com
